09:30-17:00
PDF Outline
Who is it for?
This course is for managers and supervisors who need to improve the productivity, effectiveness and motivation of the staff they manage.
Why you should attend
By attending this course you will be able to:
- Understand how to evaluate the importance of people as a resource, and to cost justify development as integral to future growth.
- Plan how to do develop your people in a scientific and cost effective way
- Understand how people learn and how they change, and how this can be encouraged
What you will learn
Coaching - Process Overview
- Manager as coach - can that work and if so, how?
- Ways to learn, and the learning cycle
- Engaging people in their own development
- Stop trying to solve their problems for them!
- Link to appraisals and competency frameworks
- Creating a learning climate in your organisation
Interpersonal aspects of coaching
- Skills required of a coach
- Building a coaching relationship
- Coaching different types of personality
- Giving feedback - constructive and otherwise
- Can people change? - Life scripts and self talk
- Circles of potential
Getting in to the detail of the process
- Starting the process in the best way
- Templates for goals, agreements, progress etc
- 360 and other ways to measure performance
- Training needs analysis and the coaching grid
- Template for a plan with practical application
- Finishing a long term coaching / mentoring relationship
Alternatives to coaching
- Mentors - the same as a coach or not?
- Action learning sets
- Self study and on-line learning
- Job rotation
- Career planning
Do I need to bring anything with me?
Bring with you an example of an individual you manage where you need to apply the development skills you will learn. Refreshments and a buffet lunch will be provided.
Want to upgrade to a management qualification?
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Complete just one assignment to receive a CMI Award in Management for only £152 more!
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Or, go further and include this as part of a Certificate or Diploma programme
Certificate registration - £288
Diploma registration - £695
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Contact us on 01202 937600 for more details
