Event Details

 09:30-17:00

PDF Outline

Who is it for?

This course is for new managers or supervisors, or anyone about to start a new management role. It tells you what you need to do for whom, when and how

Why you should attend

• Be confident in managing people
• Complete activities that a manager needs to carry out
• Use practical techniques to effectively motivate people and make sure tasks are completed
• Combat the problem of being put in charge of people who were your work mates just yesterday
• Avoid the problem of just guessing, or copying your boss (who may not be perfect!)

What you will learn

What is management for?

• The dilemma of managing the present vs. the future?
• What makes a good or bad boss?
• What aren't all bosses great? And what about us - are we??
• Recruitment - getting the right people 'on the bus'.
• Communication - why, how, and how often

Motivation

• What motivates people to care about their work?
• The "management potato" - growing it
• Developing others - and yourself
• Four types of person and how they respond differently
• Overview of what a good appraisal involves 

Management Styles

• The main options that a manager has for getting things done:
• Tell / Sell / Consult / Share / Delegate / Empower / Abdicate
• The pros and cons of the styles - when to use which one
• Managing tricky individuals - assertiveness
• Overview of disciplinary options and procedures
• Welfare - Health & Safety requirements, and stress management  

Delegation

• Giving clear instructions, without telling
• The things you must do (and not do) when delegating
• "Grip"- How to monitor without interfering
• The Freedom Ladder
• What a manager should do each day / week / month / year

Do I need to bring anything with me?

There is no need to prepare anything beforehand for this course. Refreshments and a buffet lunch will be provided.

Want to upgrade to a management qualification?

Complete just one assignment to receive a CMI Award in Management for only £152 more!
Or, go further and include this as part of a Certificate or Diploma programme Certificate registration  - £288 Diploma registration - £695

Contact us on 01202 937600 for more details