01202 937607

Performance

Performance
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Identify and deal with poor performance

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Who is it for?

This course is for managers who need to "kill or cure" a performance issue. Can you fix it? If so how? Is it beyond rescue? If so what steps must you follow?

Why you should attend

By attending this course you will be able to:

• Deal with sickness, lateness, absence, and poor performance, firmly and fairly
• Understand your rights as an employer
• Set up and maintain performance management systems
• Nip problems in the bud before they get a chance to escalate
• Avoid expensive disputes
• Understand the law in order to avoid future difficulties,
• Understand what to do if the worst happens and you find yourself in court or at a tribunal

What you will learn

Fair and legal processes

• The legal duties of an employer
• Understanding employees statutory rights and entitlements
• The value of contracts, policies and procedures
• Fair reasons for dismissal

Addressing poor performance

• Assessing performance fairly and avoiding bias
• Early stages - nipping problems in the bud, informally
• The performance improvement cycle
• Continuous and constructive feedback

Disciplinary Procedures

• The importance of investigation
• Disciplinary hearings and appeals - correct process and documentation
• You're fired! Gross misconduct and other disciplinary dismissals
• Case studies - "Disciplinary situations or not?"

Legal Issues

• Employment tribunals
• Recent legislation update
• Quiz and case studies
• Question and answer session

Do I need to bring anything with me?

There is no need to prepare anything beforehand for this course. Refreshments and a buffet lunch will be provided.

Want to upgrade to a management qualification?

Complete just one assignment to receive a CMI Award in Management for only £152 more!
Or, go further and include this as part of a Certificate or Diploma programme Certificate registration  - £288 Diploma registration - £695

Contact us on 01202 937600 for more details

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